Terms & Conditions

Privacy Policy

What information do we collect?

* We collect information from you when you register on the site, place an order, enter a contest, respond to a survey or communication such as e-mail.

* When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. 

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: 
* To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. 
* To allow us to better service you in responding to your customer service requests. 
* To quickly process your transactions. 
* To administer a contest, promotion, survey or other site feature. 
* If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your consent

By using our site, you consent to our privacy policy.

 

 

 

Terms & Conditions

Placing an order means acceptance of the following conditions of co-operation:

1.  Payment -We require prepayment on all orders. All goods remain the property of Crazybras until payment is received in full. We accept all Credit Cards, Paypal payments, Cash (Pounds Sterling), Postal Orders (Pounds Sterling), Cheques (Pounds Sterling) - (allow 7 working days clearing period for cheque payments). Please note that once the order is placed, payment is to be received within 10 days – otherwise the order will be cancelled.

2.  Shipping - Most shipping is carried out by Royal Mail though another carrier may be used when deemed necessary.

3.  Returns - In the unlikely event that a fault may arise we request that you contact us within 3 days of receiving your order to notify us of the fault. We will then authorise and log your intention to return goods.

Faulty or damaged goods will be credited or replaced.

We would recommend that returns are sent back by recorded delivery.

If any parcels are received damaged or opened this must be noted as “parcel damaged” with the courier / postman for a claim to be made and any missing goods to be replaced.